Schedule


Schedule is tentative. More sessions are still being added. Check back often!


Breakfast and Lunch are included with conference registration - Lunch is included Monday if an attendee is signed up for any paid training. No other meals are provided during the event.

 Room 1Room 2Room 3
General Session | I/CAD | OnCall Dispatch | OnCall Records | GIS |
= User Led Session | = Hexagon Led Session | = Roundtable
7:00AM CST Breakfast

7:00AM - 8:00AM
8:15AM CST Welcome Session and Opening Remarks from Hexagon's Public Safety President, Ben Ernst
HPSUG Board
8:15AM - 9:00AM
9:15AM CST Getting the Most from Hexagon Support
Tony Capasso / Jim Gibson
9:15AM - 10:00AM
10:15AM CST OnCall Dispatch Roadmap
Tami Renton / Shelli Baker
10:15AM - 11:00AM
OnCall Records Roadmap & MFR Demo
Gina Steadman / Patrick Mellin / Chris Barrett
10:15AM - 11:00AM
Introducing Qognify
Jeremy Howard
10:15AM - 11:00AM
11:15AM CST Remote Calltaking
Richmond DEC
11:15AM - 12:00PM
/ Leveraging XALT to interface to GeoComm Maps
Mo Singh with El Paso 911
11:15AM - 12:00PM
Field Solutions Roadmap
Tami Renton / Gina Steadman / Shelli Baker
11:15AM - 12:00PM
12:00PM CST LUNCH BREAK
1:15PM CST / Integration with Prepared Live 
Mo Singh with El Paso 911
1:15PM - 2:00PM
 OnCall Analytics - Troubleshooting Fundamentals
Ramesh Ramani
1:15PM - 2:00PM
NICE & Hexagon CAD-Enhanced 911 Recording, QA and Performance Reporting
Patrick Botz - NICE
1:15PM - 2:00PM
2:15PM CST Preparing your Agency for an OnCall Upgrade
Donno Cole / Shelli Baker / Eric Smith - HxGN
2:15PM - 4:00PM
Transitioning to OnCall Records v10
Patrick Mellin / Gina Steadman
2:15PM - 3:00PM
Enhancing School Safety by Integrating Digital Alerts into CAD
Karin Marquez - RapidSOS
2:15PM - 3:00PM
3:15PM CST Implementing an ArcGIS to I/MapEditor Workflow
Rose Abbors / Josh Harris - ACRECC
3:15PM - 4:00PM
CAD, SIEM and Cybersecurity in the PSAP
Jared Steckel - CTL
3:15PM - 4:00PM
4:15PM CST CAD Roundtable

4:15PM - 5:00PM
RMS Roundtable

4:15PM - 5:00PM
6:30PM CST Hexagon Reception - 6:30PM-8:30PM